Marketplace Fee Change Log

Verified Southeast Asian marketplace fee changes · Updated as we confirm them
What this is: A chronological log of marketplace fee changes that we have personally verified against the official seller education hub for each marketplace. Each entry shows the change, the official source article, and the date we verified it.

What this isn't: A comprehensive list of every fee change ever made. We only log changes we can back with an official source. Older changes, third-party-only reports, or changes we couldn't independently verify are not included here.

If you spot a change we missed (or a mistake in one we logged), please email [email protected]. Our public correction history is part of how we try to earn trust over time.
Scope: Currently covering Shopee (Malaysia, Indonesia, Philippines, Vietnam), TikTok Shop Vietnam, and Tokopedia Indonesia. Lazada, TikTok Shop other markets, and Thailand-specific changes are not yet verified in our log — coming as we confirm them with official sources.

2026 Changes

21 May 2026

🇲🇾 Shopee Malaysia — Commission cluster restructure

What changed: Commission rates re-modelled into 5 category clusters. Fashion / Beauty / Health / Baby ~9% (on Cashback Programme); Lifestyle ~8.5%; Electronics / Food / Auto ~6%; Books / Digital / Cameras ~6%; Phones / Computers / Vouchers ~6%. Sellers not on the Cashback Programme pay approximately +5pp higher per category. SST 8% applied on commission. Commission base = price − seller discount − seller voucher.

Source: seller.shopee.com.my/edu/article/6799 ✓ Verified 25 May 2026

21 May 2026

🇲🇾 Shopee Malaysia — Pre-Order Service Fee introduced

What changed: New Pre-Order Service Fee of 2.16% (2% + 8% SST) applies to pre-order products. This is in addition to the standard commission and transaction fees.

Source: seller.shopee.com.my/edu/article/6799 ✓ Verified 25 May 2026

18 May 2026

🇮🇩 Tokopedia Indonesia — Dynamic commission cap raised

What changed: Per-item dynamic commission cap raised from Rp40,000 → Rp650,000. Cap now only bites on items above approximately Rp11 million (previously bit on items above approximately Rp700,000). This significantly increases fees on expensive items but leaves low-to-mid-price items unaffected.

Source: seller-id.tokopedia.com (official Seller Centre — confirmed via prior audit) ✓ Verified 21 May 2026

11 May 2026

🇵🇭 Shopee Philippines — Coins Cashback restructured as Live Xtra Program

What changed: The Coins Cashback programme was restructured under the new "Seller Growth Service" framework. The rate remained 3.36% but is now branded as the Live Xtra Program, with a ₱200 per-item cap. Earlier reports that Coins Cashback would become free were incorrect — the rate stayed.

Source: seller.shopee.ph/edu/article/21077 ✓ Verified 25 May 2026

11 May 2026

🇵🇭 Shopee Philippines — Seller Growth Support Fee introduced

What changed: New Seller Growth Support Fee of 1% of cost of goods sold (COGS) added to all orders. This is a mandatory fee (not opt-in), applied to the order base before VAT. Example: on a ₱370 order, the fee is ₱4 (₱370 × 1%).

Source: seller.shopee.ph/edu/article/21077 ✓ Verified 25 May 2026

9 May 2026

🇻🇳 TikTok Shop Vietnam — Transaction fee raised

What changed: Transaction fee raised from 2.5% → 6.00%, applied to both Marketplace and Mall orders. This is one of the largest single-fee changes in the SEA marketplace landscape in 2026 (more than doubling the previous rate).

Source: seller-vn.tiktok.com (official TikTok Shop Seller University — confirmed via 3 sources including official article) ✓ Verified 21 May 2026

9 May 2026

🇻🇳 TikTok Shop Vietnam — Mall commission raised

What changed: TikTok Shop Mall commission raised from 14.5% → 15.5%. (Marketplace tier commission remained at 12.5%.)

Source: seller-vn.tiktok.com (official TikTok Shop Seller University) ✓ Verified 21 May 2026

8 May 2026

🇻🇳 Shopee Vietnam (Mall) — Transaction Processing Fee 6%

What changed: New Transaction Processing Fee of 6% incl. VAT effective for Shopee Mall Vietnam sellers, applied to all payment methods. This consolidates payment-side fees into a single transaction processing line.

Source: banhang.shopee.vn/edu/article/2150 ✓ Verified 25 May 2026

1 May 2026

🇻🇳 Shopee Vietnam (Non-Mall) — Transaction Processing Fee 6%

What changed: New Transaction Processing Fee of 6% incl. VAT effective for Shopee non-Mall Vietnam sellers, applied to all payment methods. (Mall sellers transitioned a week later on 8 May 2026.)

Source: banhang.shopee.vn/edu/article/2150 ✓ Verified 25 May 2026

24 Apr 2026

🇻🇳 Shopee Vietnam — Payment Fee renamed

What changed: The "Payment Fee" was renamed to "Phí Xử Lý Giao Dịch" (Transaction Processing Fee). The naming change preceded the May rate increase by approximately two weeks.

Source: banhang.shopee.vn/edu/article/2150 ✓ Verified 25 May 2026

1 Jan 2026

🇵🇭 Shopee Philippines — Pre-Order Service Fee 2%

What changed: Pre-Order Service Fee of 2% effective from 1 January 2026. Earlier order-volume limits and penalties for pre-order products were removed at the same time.

Source: seller.shopee.ph/edu/article/21077 ✓ Verified 25 May 2026

2025 Changes

20 Jul 2025

🇮🇩 Shopee Indonesia — Order Processing Fee Rp1,250

What changed: New Order Processing Fee of Rp1,250 per completed order, effective from 20 July 2025. Applies to all completed orders (not cancelled or returned).

Source: seller.shopee.co.id/edu/article/3489 ✓ Verified 25 May 2026

16 Jul 2025

🇲🇾 Shopee Malaysia — Platform Support Fee RM0.54 introduced

What changed: New Platform Support Fee of RM0.54 flat per order (RM0.50 + 8% SST) effective from 16 July 2025. Small sellers below a monthly GMV/order threshold (approximately ≤RM3,000 GMV and ≤200 orders) are waived. The "5% PSF" figure circulated by third parties is incorrect — the official fee is the RM0.54 flat amount.

Source: seller.shopee.com.my/edu/article/25269 ✓ Verified 25 May 2026

11 Jul 2025

🇵🇭 Shopee Philippines — Transaction Fee 2.24%

What changed: Transaction Fee set at 2.24% of total buyer-paid amount (COGS + buyer shipping, after seller voucher), inclusive of VAT. Effective from 11 July 2025.

Source: seller.shopee.ph/edu/article/13972 ✓ Verified 25 May 2026

How we verify

For each fee change logged above, we follow this process:

  1. Pull the official seller education hub article for the marketplace (the URL cited in each entry).
  2. Read the full article text — for JavaScript-rendered seller hubs, this means capturing a screenshot PDF of the rendered article.
  3. Cross-reference against established e-commerce SaaS providers (BigSeller, Duoke, OneCart, Cloud Ecommerce) where available, to catch official-article ambiguity.
  4. Update the relevant calculator's constants and refresh the "Last verified" date stamp.
  5. Record the verification in our internal audit log.

Our standard is no unverified specific number: if we cannot trace a rate to an official source checked in the same session, we either omit it or describe it as a range pointing back to the seller centre. The full standard is documented in our internal SOP-001 (Accuracy & Anti-Fabrication).

Calculators reflecting these changes

The fee changes logged on this page are reflected in the following calculators:

Each calculator shows a visible "Last verified" date in its header.